Citizen reporting
Free-text complaints, optional location, and a public tracking identifier.
CIVIC TECHNOLOGY · WORKING PROTOTYPE
CivicSync
AI-assisted civic issue reporting, routing, and accountability, designed around municipal workflows.
From a report
to a trackable record.
CivicSync structures free-text complaints and supports a traceable issue lifecycle.
The citizen interface supports English, Hindi, and Bengali. Citizens can track status and resolution, while authorities work within jurisdiction-scoped queues.
AI assists with complaint understanding. Official status changes, assignment, resolution, and reopening remain governed application actions.
Authority workflows
Issue transitions, department assignment, resolution evidence, and review of reopening requests.
Engineering
FastAPI, SQLAlchemy, SQLite with Alembic, Google Gemini, and a framework-free web interface.
CURRENT SCOPE
A prototype, with clear limits.
The project documentation identifies CivicSync as a working prototype, not a production deployment. This presentation makes no claim of municipal adoption, users, or measured operational outcomes.
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